Need more help?

Whether you have a question, need assistance or just want to talk, we want to hear from you.

General Questions

  • How do I login to my e-mail?

    If you have hired DM Blocks Hosting plan that means you get free email! To login into your e-mail address account please visit https://webmail.dmblocks.host/ and use your full e-mail address as your username and the password sent to the administrator.

    For accounts that have hired G Suite plan for the email address visit https://mail.google.com/ to login.

  • How can I upload files to my website?

    When you hired any of our hosting plans, you will get a FTP user credentials.

    You can use your favorite FTP client to login and upload files to your website, we recommend using FileZilla.

    Use this information to login:

    • Host: yourdomain.com
    • Protocol: FTP
    • Port: 21
    • Folder: /web (optional)
    • Encryption: Use explicit FTP over TLS if available
  • Is my website secure?

    Our hosting plans comes with a basic SSL certificate by default. It protects your sensitive information as it travels across the user’s computer to your website.

    With this certificate you can accept online payments on your websites. The certificate is issued by Let’s Encrypt.

    If you’re looking for an Extended Certificate or a Wildcard Certificate please contact us.

  • Can I send or receive emails on my smartphone?

    Yes, you can configure your email address on your Outlook, iOS device, Android device, Windows or any other device compatible with IMAP/POP3 protocols. Here are the mail client settings:

    Secure SSL/TLS Settings (Recommended)

    Username: [email protected]
    Password: Use the email account’s password.
    Incoming Server: alt1.aspmx.l.dmblocks.host
    • IMAP Port: 993
    • POP3 Port: 995
    Outgoing Server: alt1.aspmx.l.dmblocks.host
    • SMTP Port: 465
    IMAP, POP3, and SMTP require authentication.
  • Can I pay for the services using PayPal?

    Yes, we accept PayPal. You can us your payment to the address: [email protected].

    Please include your Invoice number on the details.

  • Can I transfer my registered domain to you?

    Yes, you can transfer any registered domains, including non-standards top level domain to DM Blocks.

    Please contact us to start business with us.